A hot bot: Testing effect of temperature on feeling of classness when interacting with a chatbot

Victor Chue, Juan Sebastian Rios, Donghee Wohn

Research output: Chapter in Book/Report/Conference proceedingConference contribution

1 Scopus citations

Abstract

This study examined the effect of touching a warm or cold surface while interacting with a chatbot to see if temperature contributes to feelings of closeness with the artificial conversational agent. Our two-group experiment (N= 44) found no differences between hot and cold conditions in people's liking of the chatbot, but found a main effect of existing favorable attitudes toward chatbots.

Original languageEnglish (US)
Title of host publicationGROUP 2018 - Proceedings of the 2018 ACM Conference on Supporting Groupwork
PublisherAssociation for Computing Machinery
Pages136-139
Number of pages4
ISBN (Print)9781450355629
DOIs
StatePublished - Jan 7 2018
Event2018 ACM Conference on Supporting Groupwork, GROUP 2018 - Sanibel Island, United States
Duration: Jan 7 2018Jan 10 2018

Publication series

NameProceedings of the International ACM SIGGROUP Conference on Supporting Group Work

Other

Other2018 ACM Conference on Supporting Groupwork, GROUP 2018
CountryUnited States
CitySanibel Island
Period1/7/181/10/18

All Science Journal Classification (ASJC) codes

  • Computer Science(all)

Keywords

  • Chatbot
  • Conversational agent
  • Haptic
  • Temperature
  • Touch

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