A quantitative explanation of governance in an online peer-production community

Chandan Sarkar, Donghee Yvette Wohn, Kurt DeMaagd, Cliff Lampe

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Scopus citations

Abstract

In this paper, we examine how user ratings of content produced for an online community are taken into account by administrators when they decide whether to delete content. Incorporating about 10 years of server data from the online peer-production community Everything2, we looked at how specific features of voting predicted deletion of posts. We found that not all types of voting are the same: negative voting of users was the strongest factor explaining deletion of a Write-up. Receiving a positive vote from a member with higher status decreases the chances of deletion, while receiving a positive vote from a user with neutral status has a very little effect on the deletion of content.

Original languageEnglish (US)
Title of host publicationConference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Pages2939-2942
Number of pages4
DOIs
StatePublished - 2012
Externally publishedYes
Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, TX, United States
Duration: May 5 2012May 10 2012

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Other

Other30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Country/TerritoryUnited States
CityAustin, TX
Period5/5/125/10/12

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Keywords

  • Content editors
  • Decision-making
  • Feedback
  • Moderation
  • Online community
  • Online governance
  • User voting

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