A social environmental model of socio-technical performance

Brian Whitworth, Cheickna Sylla

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

This paper analyses the nature of social performance, to explain how socio-technical systems (STSs) like chat, e-markets, social networks and wikis can succeed despite being free of charge. It defines the non-zero-sum synergy gains of cooperation and how self-interested acts can collapse the society that creates them. It explains how physical human society dealt with this 'social dilemma' then relates that to the socio-technical advance. In this model, society is a social environment within a world environment, so its citizens face the dual requirements of self-interest and social-interest, which can be satisfied by anchoring one demand then managing the other, e.g., competing within a social context, as in markets, or community service within an individual context of sufficiency. Overall, the paper proposes a new social form that socio-technical systems illustrate and which could be the future of humanity.

Original languageEnglish (US)
Pages (from-to)1-29
Number of pages29
JournalInternational Journal of Networking and Virtual Organisations
Volume11
Issue number1
DOIs
StatePublished - Jul 2012

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Computer Networks and Communications
  • Strategy and Management
  • Information Systems and Management

Keywords

  • Game theoretical models of homo-economicus and homo-socologicus
  • Information technology and society
  • Performance of socio technical systems
  • Social environmental modelling

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