Alexa as an Active Listener: How Backchanneling Can Elicit Self-Disclosure and Promote User Experience

Keyphrases

• Active Listening 100%
• Active Listening Skills 20%
• Alexa 100%
• Alexa Skills 20%
• Amazon Alexa 20%
• Backchannel 100%
• Collaborative Task 20%
• Conversational Agents 20%
• Conversational UI 20%
• Cooperative Work 20%
• Emotional Disclosure 20%
• Emotional Support 20%
• Generic Solutions 20%
• Greater Self 20%
• Human Communication 20%
• Interaction Design 20%
• Interview Data 20%
• Perceived Emotional Support 20%
• Positive Outcomes 20%
• Positive Word 20%
• Privacy-preserving 20%
• Pseudorandomness 20%
• Self-disclosure 100%
• Smart Speaker 80%
• Social Computing 20%
• Socially Isolated 20%
• User Experience 100%
• User Study 20%
• Utterance 20%

Computer Science

• Active Listener 100%
• Conversational Agent 50%
• Cooperative Work 50%
• Individual User 50%
• Interaction Design 50%
• Privacy Preserving 50%
• Social Computing 50%
• User Experience 100%

Psychology

• Active Listening 100%
• Disclosure 16%
• Emotional Support 33%
• Self-Disclosure 100%