An Entanglement Perspective on How Older Adults Use and Design Emerging Ubiquitous Technologies

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

Over the last decade, CSCW and HCI researchers have adopted different user-centered approaches to include older adults' perspectives in designing the next generation of emerging technologies such as virtual reality, Internet of Things technologies, and conversational voice-based AI assistants. However, a body of emerging research is showing what older adults share in such user-centered design activities might not reflect their actual needs or preference. Hence, for my dissertation I seek to go beyond what older adults simply say or do in user-centered design activities and understand the larger socio-material configurations in which older individuals and their technologies participate. To do this, I use the Entanglement HCI framework to analyze data from interviews and co-design activities with older adults focused on the topic of use and design of conversational AI assistants. In doing so, my dissertation will provide an empirical understanding of a) the different actors (human and non-human) that configure older adults' use and perception of emerging technologies, b) identify implications for designing conversation voice technologies for older adults, and c) provide a preliminary understanding of what Entanglement HCI has to offer for understanding some challenging phenomena of Aging in CSCW and HCI, and thereby provide new perspectives on how we could include older adults in designing the next generation of technologies.

Original languageEnglish (US)
Title of host publicationCSCW 2021 - Conference Companion Publication of the 2021 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages287-290
Number of pages4
ISBN (Electronic)9781450384797
DOIs
StatePublished - Oct 23 2021
Externally publishedYes
Event24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021 - Virtual, Online, United States
Duration: Oct 23 2021Oct 27 2021

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference24th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2021
Country/TerritoryUnited States
CityVirtual, Online
Period10/23/2110/27/21

All Science Journal Classification (ASJC) codes

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

Keywords

  • Aging
  • Conversational voice assistants
  • Entanglement HCI
  • Fourth wave
  • Older adults
  • Ubiquitous technologies

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