Assessment of Group Support Systems research: Results

Jerry Fjermestad, Starr Roxanne Hiltz

Research output: Contribution to journalConference articlepeer-review

3 Scopus citations


This paper reports on the results of 200 Group Support Systems (GSS) experiments that have been published between 1970 and June of 1998. 1582 hypotheses resulting from pairings of independent and dependent variables were categorized and analyzed. The results show that the modal outcome for GSS systems compared to face-to-face (FtF) methods is `no difference,' while the overall percentage of positive effects for hypotheses that compare GSS to FtF is a disappointing 16.6%. These results vary by task type, the number of experimental groups per cell, and the type of dependent variable measured. The purpose of this paper is to aid the GSS researcher by presenting detailed results of what has been studied and found in previous experiments, along with a discussion of what needs to be studied.

Original languageEnglish (US)
Pages (from-to)14
Number of pages1
JournalProceedings of the Hawaii International Conference on System Sciences
StatePublished - 1999
EventProceedings of the 1999 32nd Annual Hawaii International Conference on System Sciences, HICSS-32 - Maui, HI, USA
Duration: Jan 5 1999Jan 8 1999

All Science Journal Classification (ASJC) codes

  • General Computer Science


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