TY - JOUR
T1 - Challenging Group Support Systems Research
T2 - The Case for Strategic Decision Making
AU - Christensen, Edward W.
AU - Fjermestad, Jerry
N1 - Funding Information:
The authors are grateful to Susan Brodt and two anonymous reviewers for their helpful comments. This research was partially supported by NSF Research Grant (IRI 9015236) and an SBR grant from the New Jersey Institute Technology.
Copyright:
Copyright 2018 Elsevier B.V., All rights reserved.
PY - 1997
Y1 - 1997
N2 - Strategic decision making (SDM) often occurs in groups that can benefit from the use of group support systems (GSS). However, no comprehensive review of this logical intersection has been made. We explore this intersection by viewing GSS research through the lens of SDM. First, SDM is broadly characterized and a model of GSS-mediated SDM is produced. Second, we review empirical GSS research linking these findings to the characteristics of SDM. We conclude that GSS research has not produced sufficient knowledge about group history, heterogeneity, member experience, task type, time pressure, technology or tool effects, and decision consensus for a favorable evaluation of SDM in GSS groups. SDM in GSS groups challenges researchers to study the effects of group processes such as those just mentioned in a context that involves ongoing and established groups, political activity, and a multiplicity of tasks.
AB - Strategic decision making (SDM) often occurs in groups that can benefit from the use of group support systems (GSS). However, no comprehensive review of this logical intersection has been made. We explore this intersection by viewing GSS research through the lens of SDM. First, SDM is broadly characterized and a model of GSS-mediated SDM is produced. Second, we review empirical GSS research linking these findings to the characteristics of SDM. We conclude that GSS research has not produced sufficient knowledge about group history, heterogeneity, member experience, task type, time pressure, technology or tool effects, and decision consensus for a favorable evaluation of SDM in GSS groups. SDM in GSS groups challenges researchers to study the effects of group processes such as those just mentioned in a context that involves ongoing and established groups, political activity, and a multiplicity of tasks.
KW - Group decision making
KW - Group support systems
KW - Strategic decision making
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U2 - 10.1023/A:1008664812184
DO - 10.1023/A:1008664812184
M3 - Article
AN - SCOPUS:0031521873
SN - 0926-2644
VL - 6
SP - 351
EP - 372
JO - Group Decision and Negotiation
JF - Group Decision and Negotiation
IS - 4
ER -