Content-aware resolution sequence mining for ticket routing

Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi Chen

Research output: Chapter in Book/Report/Conference proceedingConference contribution

17 Scopus citations

Fingerprint

Dive into the research topics of 'Content-aware resolution sequence mining for ticket routing'. Together they form a unique fingerprint.

Mathematics

Engineering & Materials Science