Creating stakeholders for transportation research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects

Hindy Lauer Schachter

doi:10.1177/1087724X0153005

Creating stakeholders for transportation research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects

Hindy Lauer Schachter

MT School of Management

Research output: Contribution to journal › Article › peer-review

Abstract

This article explores factors that relate to how internal customers use the work completed for them by state department of transportation research bureaus. The influence of researcher-customer relations, top management values, actions of the federal government and industry, and credibility and time dimensions of the research process itself are examined.

Original language	English (US)
Pages (from-to)	231-239
Number of pages	9
Journal	Public Works Management & Policy
Volume	5
Issue number	3
DOIs	https://doi.org/10.1177/1087724X0153005
State	Published - Jan 2001

All Science Journal Classification (ASJC) codes

Business, Management and Accounting (miscellaneous)
Sociology and Political Science
Public Administration

Access to Document

10.1177/1087724X0153005

Cite this

@article{f62a97a9df374337b1ec999e2d88f8c9,

title = "Creating stakeholders for transportation research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects",

abstract = "This article explores factors that relate to how internal customers use the work completed for them by state department of transportation research bureaus. The influence of researcher-customer relations, top management values, actions of the federal government and industry, and credibility and time dimensions of the research process itself are examined.",

author = "Schachter, {Hindy Lauer}",

year = "2001",

month = jan,

doi = "10.1177/1087724X0153005",

language = "English (US)",

volume = "5",

pages = "231--239",

journal = "Public Works Management & Policy",

issn = "1087-724X",

publisher = "SAGE Publications Inc.",

number = "3",

}

TY - JOUR

T1 - Creating stakeholders for transportation research

T2 - Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects

AU - Schachter, Hindy Lauer

PY - 2001/1

Y1 - 2001/1

N2 - This article explores factors that relate to how internal customers use the work completed for them by state department of transportation research bureaus. The influence of researcher-customer relations, top management values, actions of the federal government and industry, and credibility and time dimensions of the research process itself are examined.

AB - This article explores factors that relate to how internal customers use the work completed for them by state department of transportation research bureaus. The influence of researcher-customer relations, top management values, actions of the federal government and industry, and credibility and time dimensions of the research process itself are examined.

UR - http://www.scopus.com/inward/record.url?scp=84992923843&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84992923843&partnerID=8YFLogxK

U2 - 10.1177/1087724X0153005

DO - 10.1177/1087724X0153005

M3 - Article

AN - SCOPUS:84992923843

SN - 1087-724X

VL - 5

SP - 231

EP - 239

JO - Public Works Management & Policy

JF - Public Works Management & Policy

IS - 3

ER -

Creating stakeholders for transportation research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects

Abstract

All Science Journal Classification (ASJC) codes

Access to Document

Other files and links

Fingerprint

Cite this