Designing a social support system for college adjustment and social support

Donghee Yvette Wohn; Mousa Ahmadi; Leiping Gong; Indraneel Kulkarni; Atisha Poojari

Designing a social support system for college adjustment and social support

Donghee Yvette Wohn, Mousa Ahmadi, Leiping Gong, Indraneel Kulkarni, Atisha Poojari

Informatics

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

1 Scopus citations

Abstract

A main characteristic of current social systems is that they are designed to never-endingly captivate the attention of users, but are rarely designed to give support to those that need it. We describe the development process of Buddy, a social support mobile app for college students. We created a message stream algorithmically designed to give more attention to those with low psychological wellbeing, hidden feedback metrics to discourage competition or social comparison, and bots to deliver automatic one-click feedback in the form of virtual hugs. Across two field studies, we found that these small design changes can facilitate different types of behavior and community norms.

Original language	English (US)
Title of host publication	Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017
Publisher	AAAI press
Pages	688-691
Number of pages	4
ISBN (Electronic)	9781577357889
State	Published - 2017
Event	11th International Conference on Web and Social Media, ICWSM 2017 - Montreal, Canada Duration: May 15 2017 → May 18 2017

Publication series

Name	Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017

Other

Other	11th International Conference on Web and Social Media, ICWSM 2017
Country/Territory	Canada
City	Montreal
Period	5/15/17 → 5/18/17

All Science Journal Classification (ASJC) codes

Computer Networks and Communications

Cite this

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title = "Designing a social support system for college adjustment and social support",

abstract = "A main characteristic of current social systems is that they are designed to never-endingly captivate the attention of users, but are rarely designed to give support to those that need it. We describe the development process of Buddy, a social support mobile app for college students. We created a message stream algorithmically designed to give more attention to those with low psychological wellbeing, hidden feedback metrics to discourage competition or social comparison, and bots to deliver automatic one-click feedback in the form of virtual hugs. Across two field studies, we found that these small design changes can facilitate different types of behavior and community norms.",

author = "Wohn, {Donghee Yvette} and Mousa Ahmadi and Leiping Gong and Indraneel Kulkarni and Atisha Poojari",

note = "Publisher Copyright: {\textcopyright} Copyright 2017, Association for the Advancement of Artificial Intelligence (www.aaai.org). All rights reserved.; 11th International Conference on Web and Social Media, ICWSM 2017 ; Conference date: 15-05-2017 Through 18-05-2017",

year = "2017",

language = "English (US)",

series = "Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017",

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pages = "688--691",

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Wohn, DY, Ahmadi, M, Gong, L, Kulkarni, I & Poojari, A 2017, Designing a social support system for college adjustment and social support. in Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017. Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017, AAAI press, pp. 688-691, 11th International Conference on Web and Social Media, ICWSM 2017, Montreal, Canada, 5/15/17.

Designing a social support system for college adjustment and social support. / Wohn, Donghee Yvette; Ahmadi, Mousa; Gong, Leiping et al.
Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017. AAAI press, 2017. p. 688-691 (Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Designing a social support system for college adjustment and social support

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AU - Ahmadi, Mousa

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AU - Poojari, Atisha

PY - 2017

Y1 - 2017

N2 - A main characteristic of current social systems is that they are designed to never-endingly captivate the attention of users, but are rarely designed to give support to those that need it. We describe the development process of Buddy, a social support mobile app for college students. We created a message stream algorithmically designed to give more attention to those with low psychological wellbeing, hidden feedback metrics to discourage competition or social comparison, and bots to deliver automatic one-click feedback in the form of virtual hugs. Across two field studies, we found that these small design changes can facilitate different types of behavior and community norms.

AB - A main characteristic of current social systems is that they are designed to never-endingly captivate the attention of users, but are rarely designed to give support to those that need it. We describe the development process of Buddy, a social support mobile app for college students. We created a message stream algorithmically designed to give more attention to those with low psychological wellbeing, hidden feedback metrics to discourage competition or social comparison, and bots to deliver automatic one-click feedback in the form of virtual hugs. Across two field studies, we found that these small design changes can facilitate different types of behavior and community norms.

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M3 - Conference contribution

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T3 - Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017

SP - 688

EP - 691

BT - Proceedings of the 11th International Conference on Web and Social Media, ICWSM 2017

PB - AAAI press

T2 - 11th International Conference on Web and Social Media, ICWSM 2017

Y2 - 15 May 2017 through 18 May 2017

ER -

Designing a social support system for college adjustment and social support

Abstract

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All Science Journal Classification (ASJC) codes

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