Electronic commerce customer relationship management (ECCRM) minitrack introduction

N. C. Romano; J. Fjermestad

doi:10.1109/HICSS.2002.994155

Electronic commerce customer relationship management (ECCRM) minitrack introduction

MT School of Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Original language	English (US)
Title of host publication	Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002
Editors	Ralph H. Sprague
Publisher	IEEE Computer Society
Pages	2217
Number of pages	1
ISBN (Electronic)	0769514359
DOIs	https://doi.org/10.1109/HICSS.2002.994155
State	Published - 2002
Event	35th Annual Hawaii International Conference on System Sciences, HICSS 2002 - Big Island, United States Duration: Jan 7 2002 → Jan 10 2002

Publication series

Name	Proceedings of the Annual Hawaii International Conference on System Sciences
Volume	2002-January
ISSN (Print)	1530-1605

Other

Other	35th Annual Hawaii International Conference on System Sciences, HICSS 2002
Country/Territory	United States
City	Big Island
Period	1/7/02 → 1/10/02

All Science Journal Classification (ASJC) codes

General Engineering

Keywords

Business
Customer relationship management
Data models
Educational institutions
Electronic commerce
Information management
Management information systems
Quality management
Technology management
Web and internet services

Access to Document

10.1109/HICSS.2002.994155

Cite this

Romano, N. C., & Fjermestad, J. (2002). Electronic commerce customer relationship management (ECCRM) minitrack introduction. In R. H. Sprague (Ed.), Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002 (pp. 2217). Article 994155 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2002-January). IEEE Computer Society. https://doi.org/10.1109/HICSS.2002.994155

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title = "Electronic commerce customer relationship management (ECCRM) minitrack introduction",

keywords = "Business, Customer relationship management, Data models, Educational institutions, Electronic commerce, Information management, Management information systems, Quality management, Technology management, Web and internet services",

author = "Romano, {N. C.} and J. Fjermestad",

year = "2002",

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language = "English (US)",

series = "Proceedings of the Annual Hawaii International Conference on System Sciences",

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booktitle = "Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002",

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note = "35th Annual Hawaii International Conference on System Sciences, HICSS 2002 ; Conference date: 07-01-2002 Through 10-01-2002",

}

Romano, NC & Fjermestad, J 2002, Electronic commerce customer relationship management (ECCRM) minitrack introduction. in RH Sprague (ed.), Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002., 994155, Proceedings of the Annual Hawaii International Conference on System Sciences, vol. 2002-January, IEEE Computer Society, pp. 2217, 35th Annual Hawaii International Conference on System Sciences, HICSS 2002, Big Island, United States, 1/7/02. https://doi.org/10.1109/HICSS.2002.994155

Electronic commerce customer relationship management (ECCRM) minitrack introduction. / Romano, N. C.; Fjermestad, J.
Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002. ed. / Ralph H. Sprague. IEEE Computer Society, 2002. p. 2217 994155 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2002-January).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Romano NC, Fjermestad J. Electronic commerce customer relationship management (ECCRM) minitrack introduction. In Sprague RH, editor, Proceedings of the 35th Annual Hawaii International Conference on System Sciences, HICSS 2002. IEEE Computer Society. 2002. p. 2217. 994155. (Proceedings of the Annual Hawaii International Conference on System Sciences). doi: 10.1109/HICSS.2002.994155

Electronic commerce customer relationship management (ECCRM) minitrack introduction

Publication series

Other

All Science Journal Classification (ASJC) codes

Keywords

Access to Document

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Cite this