Empirical evidence for information overload in mass interaction

Quentin Jones; Gilad Ravid; Sheizaf Rafaeli

doi:10.1145/634067.634174

Empirical evidence for information overload in mass interaction

Quentin Jones, Gilad Ravid, Sheizaf Rafaeli

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

5 Scopus citations

Abstract

'Virtual publics' are computer-mediated discourse spaces created by using various technologies including email, the USENET, web based bulletin boards, IRC, MUDS, etc. [3]. This paper outlines ongoing field research into the stress zones or boundaries to interactive virtual public discourse produced by information overload. It describes initial findings, based on an examination of 2.65 million USENET messages, which suggest that information overload impacts on discourse structure. Findings include a higher proportional user turnover, and shorter messages in relation to group size. The research in progress addresses issues associated with group level usability of communicationtechnologies.

Original language	English (US)
Title of host publication	CHI'01 Extended Abstracts on Human Factors in Computing Systems, CHI EA'01
Pages	177-178
Number of pages	2
DOIs	https://doi.org/10.1145/634067.634174
State	Published - 2001
Externally published	Yes
Event	Conference on Human Factors in Computing Systems, CHI EA 2001 - Seattle, WA, United States Duration: Mar 31 2001 → Apr 5 2001

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Other

Other	Conference on Human Factors in Computing Systems, CHI EA 2001
Country/Territory	United States
City	Seattle, WA
Period	3/31/01 → 4/5/01

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Keywords

Computer mediated communication
Information overload
Virtual communities
Virtual publics

Access to Document

10.1145/634067.634174

Cite this

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title = "Empirical evidence for information overload in mass interaction",

abstract = "'Virtual publics' are computer-mediated discourse spaces created by using various technologies including email, the USENET, web based bulletin boards, IRC, MUDS, etc. [3]. This paper outlines ongoing field research into the stress zones or boundaries to interactive virtual public discourse produced by information overload. It describes initial findings, based on an examination of 2.65 million USENET messages, which suggest that information overload impacts on discourse structure. Findings include a higher proportional user turnover, and shorter messages in relation to group size. The research in progress addresses issues associated with group level usability of communicationtechnologies.",

keywords = "Computer mediated communication, Information overload, Virtual communities, Virtual publics",

author = "Quentin Jones and Gilad Ravid and Sheizaf Rafaeli",

year = "2001",

doi = "10.1145/634067.634174",

language = "English (US)",

isbn = "1581133405",

series = "Conference on Human Factors in Computing Systems - Proceedings",

pages = "177--178",

booktitle = "CHI'01 Extended Abstracts on Human Factors in Computing Systems, CHI EA'01",

note = "Conference on Human Factors in Computing Systems, CHI EA 2001 ; Conference date: 31-03-2001 Through 05-04-2001",

}

Jones, Q, Ravid, G & Rafaeli, S 2001, Empirical evidence for information overload in mass interaction. in CHI'01 Extended Abstracts on Human Factors in Computing Systems, CHI EA'01. Conference on Human Factors in Computing Systems - Proceedings, pp. 177-178, Conference on Human Factors in Computing Systems, CHI EA 2001, Seattle, WA, United States, 3/31/01. https://doi.org/10.1145/634067.634174

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AU - Jones, Quentin

AU - Ravid, Gilad

AU - Rafaeli, Sheizaf

PY - 2001

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N2 - 'Virtual publics' are computer-mediated discourse spaces created by using various technologies including email, the USENET, web based bulletin boards, IRC, MUDS, etc. [3]. This paper outlines ongoing field research into the stress zones or boundaries to interactive virtual public discourse produced by information overload. It describes initial findings, based on an examination of 2.65 million USENET messages, which suggest that information overload impacts on discourse structure. Findings include a higher proportional user turnover, and shorter messages in relation to group size. The research in progress addresses issues associated with group level usability of communicationtechnologies.

AB - 'Virtual publics' are computer-mediated discourse spaces created by using various technologies including email, the USENET, web based bulletin boards, IRC, MUDS, etc. [3]. This paper outlines ongoing field research into the stress zones or boundaries to interactive virtual public discourse produced by information overload. It describes initial findings, based on an examination of 2.65 million USENET messages, which suggest that information overload impacts on discourse structure. Findings include a higher proportional user turnover, and shorter messages in relation to group size. The research in progress addresses issues associated with group level usability of communicationtechnologies.

KW - Computer mediated communication

KW - Information overload

KW - Virtual communities

KW - Virtual publics

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BT - CHI'01 Extended Abstracts on Human Factors in Computing Systems, CHI EA'01

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ER -

Empirical evidence for information overload in mass interaction

Abstract

Publication series

Other

All Science Journal Classification (ASJC) codes

Keywords

Access to Document

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