Group strategic decision making: Asynchronous GSS using structured conflict and consensus approaches

J. Fjermestad, R. M. Czech, S. R. Hiltz, M. Turoff, C. Ford, R. Ocker, F. Ferront, M. Worrell, K. Johnson

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Scopus citations

Abstract

This longitudinal experiment investigated the efficiency, effectiveness and group member perceptions of dialectical inquiry (DI) and constructive consensus (CC) approaches to strategic decision making in an asynchronous (distributed) computer-mediated-communications (CMC) environment. There were no differences between DI and CC groups in terms of decision effectiveness. DI groups required significantly more asynchronous meeting time to complete their recommendations and had higher perceived depth of evaluation than CC groups. CC groups reported greater decision acceptance and willingness to work together again than DI groups. Relatively few experiential effects were observed. The results are discussed in terms of their implications for group support systems research and design.

Original languageEnglish (US)
Title of host publicationProceedings of the 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
PublisherIEEE Computer Society
Pages222-231
Number of pages10
ISBN (Electronic)0818669306
DOIs
StatePublished - 1995
Event28th Annual Hawaii International Conference on System Sciences, HICSS 1995 - Wailea, United States
Duration: Jan 3 1995Jan 6 1995

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume4
ISSN (Print)1530-1605

Conference

Conference28th Annual Hawaii International Conference on System Sciences, HICSS 1995
CountryUnited States
CityWailea
Period1/3/951/6/95

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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