High versus low performing virtual design teams: A preliminary analysis of communication

Rosalie J. Ocker, Jerry Fjermestad

Research output: Chapter in Book/Report/Conference proceedingConference contribution

13 Scopus citations

Abstract

One way that firms have adapted to competitive pressures in today's global marketplace is to use asynchronous communication technologies to support virtual project teams. To better understand the effectiveness of these dispersed teams, we compare the asynchronous communication transcripts of high and low performing virtual teams working on the early stages of software design. We also compare these results with data gathered from actual design teams working in a traditional face-to-face environment [11]. Preliminary findings show that the high performing virtual teams significantly out-communicated the low performing virtual teams in terms of the number of lines communicated between team members. High performing teams sent more communications regarding design alternatives and also spent considerably more effort summarizing their work and discussing the write-up of the design deliverable. Additionally, high performing teams mirrored the face-to-face teams from the field study in terms of the distribution of communication covering various design activities.

Original languageEnglish (US)
Title of host publicationProceedings of the 33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
PublisherIEEE Computer Society
ISBN (Electronic)0769504930
StatePublished - 2000
Event33rd Annual Hawaii International Conference on System Sciences, HICSS 2000 - Maui, United States
Duration: Jan 4 2000Jan 7 2000

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2000-January
ISSN (Print)1530-1605

Conference

Conference33rd Annual Hawaii International Conference on System Sciences, HICSS 2000
Country/TerritoryUnited States
CityMaui
Period1/4/001/7/00

All Science Journal Classification (ASJC) codes

  • Engineering(all)

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