TY - GEN
T1 - How urgent is urgent? The impact of culturally-based temporal perceptions on virtual teams
AU - Egan, Richard
AU - Zhang, Suling
AU - Tremaine, Marilyn
AU - Milewski, Allen E.
AU - Fjermestad, Jerry
AU - O'Sullivan, Patrick
PY - 2009
Y1 - 2009
N2 - In this poster, we present the results from a survey and interviews conducted on global software teams working in Ireland, the US, China and India. Our survey and semistructured interviews investigated the effect of culturallybased time differences between non-collocated team members. An analysis of the survey data found that differences in temporal urgency, that is, the general sense a person has that time is running short and one has to hurry, significantly lowered the communication quality of teams which, in turn, negatively affected both the trust and satisfaction of the team members. The follow-up interviews corroborated these results and provided a picture of cultures with a high sense of urgency working more effectively with each other. Overall, our work suggests that although virtual team members belong to a single corporate culture, there is an overriding influence of their nation's sense of time which affects cross-cultural interactions
AB - In this poster, we present the results from a survey and interviews conducted on global software teams working in Ireland, the US, China and India. Our survey and semistructured interviews investigated the effect of culturallybased time differences between non-collocated team members. An analysis of the survey data found that differences in temporal urgency, that is, the general sense a person has that time is running short and one has to hurry, significantly lowered the communication quality of teams which, in turn, negatively affected both the trust and satisfaction of the team members. The follow-up interviews corroborated these results and provided a picture of cultures with a high sense of urgency working more effectively with each other. Overall, our work suggests that although virtual team members belong to a single corporate culture, there is an overriding influence of their nation's sense of time which affects cross-cultural interactions
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U2 - 10.1109/ICGSE.2009.40
DO - 10.1109/ICGSE.2009.40
M3 - Conference contribution
AN - SCOPUS:71049187296
SN - 9780769537108
T3 - Proceedings - 2009 4th IEEE International Conference on Global Software Engineering, ICGSE 2009
SP - 291
EP - 292
BT - Proceedings - 2009 4th IEEE International Conference on Global Software Engineering, ICGSE 2009
T2 - 2009 4th IEEE International Conference on Global Software Engineering, ICGSE 2009
Y2 - 13 July 2009 through 16 July 2009
ER -