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Influence of Online Brand Community Management Capability on Firm Performance: An Abstract
Plavini Punyatoya
, Amit Saini
Research output
:
Chapter in Book/Report/Conference proceeding
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Chapter
2
Scopus citations
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Dive into the research topics of 'Influence of Online Brand Community Management Capability on Firm Performance: An Abstract'. Together they form a unique fingerprint.
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Keyphrases
Brand Community Management
100%
Online Brand Community
100%
Corporate Objective
11%
Managerial Initiatives
5%
Spatial Barriers
5%
Customer Brand Engagement
5%
Firm Growth
5%
Customer Brand Loyalty
5%
Brand Communication
5%
Firm Reputation
5%
Customer Interaction
5%
Dynamic Capabilities Perspective
5%
Economics, Econometrics and Finance
Corporate Objective
50%
Brand Loyalty
50%
Brand Image
25%
Firm Growth
25%
Customer Engagement
25%
Corporate Reputation
25%
Social Sciences
Brand Community
100%
Business Goal
11%
Online Communities
5%
Brand Loyalty
5%
Brand Image
5%
Firm Reputation
5%
Virtual Community
5%