Leader delegation in global software teams: Occurrence and effects

Suling Zhang, Marilyn Tremaine, Allen E. Milewski, Jerry Fjermestad, Patrick O'Sullivan

Research output: Contribution to journalReview articlepeer-review

6 Scopus citations

Abstract

Global teams are an important work structure in software development projects. Managing such complex global software projects presents many challenges to traditional leadership wisdom, in particular, how, why and when the leaders should delegate responsibility and authority. Delegation is considered an important leadership component to motivate and grow subordinates. Cultural differences, skill level disparity and potential competition between different software development sites creates a management context which is much different from where traditional leadership theories were developed. This study investigates leader delegation behaviors in global software teams and explores the reasons and impact of delegation strategies on global team performance. Semi-structured interviews and a survey was used to collect data from global software team managers and members from four countries of a Fortune 100 IT service company. The results of this study include in-depth analysis of hows and whys of leader delegation in global teams and a theoretical model for analyzing global team leader delegation occurrence and effects.

Original languageEnglish (US)
Pages (from-to)37-48
Number of pages12
JournalElectronic Markets
Volume22
Issue number1
DOIs
StatePublished - Mar 2012

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Economics and Econometrics
  • Computer Science Applications
  • Marketing
  • Management of Technology and Innovation

Keywords

  • Global software team management
  • Leader delegation
  • Leadership vs. management

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