Locating service offices: a multicriteria approach

Gabriel R. Bitran, Kenneth D. Lawrence

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

The problem considered is the location of regional service offices in the expanded operating territories of a large property and liability insurer. These offices serve as first line administrative centers for sales support and claims processing. The location of the regional service offices is determined through a zero-one linear multiple objective programming model. The criteria and constraints of the model reflect investment and operating costs, budget considerations, and a measure of the service level provided.

Original languageEnglish (US)
Pages (from-to)201-206
Number of pages6
JournalOmega
Volume8
Issue number2
DOIs
StatePublished - 1980
Externally publishedYes

All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Information Systems and Management

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