The problem considered is the location of regional service offices in the expanded operating territories of a large property and liability insurer. These offices serve as first line administrative centers for sales support and claims processing. The location of the regional service offices is determined through a zero-one linear multiple objective programming model. The criteria and constraints of the model reflect investment and operating costs, budget considerations, and a measure of the service level provided.
All Science Journal Classification (ASJC) codes
- Strategy and Management
- Management Science and Operations Research
- Information Systems and Management