Locating service offices: a multicriteria approach

Gabriel R. Bitran; Kenneth D. Lawrence

doi:10.1016/0305-0483(80)90024-9

Locating service offices: a multicriteria approach

Gabriel R. Bitran, Kenneth D. Lawrence

Research output: Contribution to journal › Article › peer-review

8 Scopus citations

Abstract

The problem considered is the location of regional service offices in the expanded operating territories of a large property and liability insurer. These offices serve as first line administrative centers for sales support and claims processing. The location of the regional service offices is determined through a zero-one linear multiple objective programming model. The criteria and constraints of the model reflect investment and operating costs, budget considerations, and a measure of the service level provided.

Original language	English (US)
Pages (from-to)	201-206
Number of pages	6
Journal	Omega
Volume	8
Issue number	2
DOIs	https://doi.org/10.1016/0305-0483(80)90024-9
State	Published - 1980
Externally published	Yes

All Science Journal Classification (ASJC) codes

Strategy and Management
Management Science and Operations Research
Information Systems and Management

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10.1016/0305-0483(80)90024-9

Cite this

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title = "Locating service offices: a multicriteria approach",

abstract = "The problem considered is the location of regional service offices in the expanded operating territories of a large property and liability insurer. These offices serve as first line administrative centers for sales support and claims processing. The location of the regional service offices is determined through a zero-one linear multiple objective programming model. The criteria and constraints of the model reflect investment and operating costs, budget considerations, and a measure of the service level provided.",

author = "Bitran, \{Gabriel R.\} and Lawrence, \{Kenneth D.\}",

year = "1980",

doi = "10.1016/0305-0483(80)90024-9",

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publisher = "Elsevier B.V.",

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AU - Bitran, Gabriel R.

AU - Lawrence, Kenneth D.

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AB - The problem considered is the location of regional service offices in the expanded operating territories of a large property and liability insurer. These offices serve as first line administrative centers for sales support and claims processing. The location of the regional service offices is determined through a zero-one linear multiple objective programming model. The criteria and constraints of the model reflect investment and operating costs, budget considerations, and a measure of the service level provided.

UR - https://www.scopus.com/pages/publications/0018922072

UR - https://www.scopus.com/inward/citedby.url?scp=0018922072&partnerID=8YFLogxK

U2 - 10.1016/0305-0483(80)90024-9

DO - 10.1016/0305-0483(80)90024-9

M3 - Article

AN - SCOPUS:0018922072

SN - 0305-0483

VL - 8

SP - 201

EP - 206

JO - Omega

JF - Omega

IS - 2

ER -

Locating service offices: a multicriteria approach

Abstract

All Science Journal Classification (ASJC) codes

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