Mapping the terrain of hospital work: Technological constraints on work design and redesign

Dee Birnbaum, Mark John Somers

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

Cross occupational task structures in hospitals were used to study the organization of hospital work. The notion of a terrain or topography of work was introduced to understand task level technologies and to capture boundaries and areas for negotiation among occupational groups. Implications for the reorganization of hospital work were considered, especially in light of changing work structures and new technologies in hospital settings.

Original languageEnglish (US)
Pages (from-to)359-380
Number of pages22
JournalInternational Journal of Technology Management
Volume15
Issue number3-5
StatePublished - Dec 1 1998

All Science Journal Classification (ASJC) codes

  • Industrial relations
  • Engineering(all)
  • Computer Science Applications
  • Strategy and Management
  • Law

Keywords

  • Health care
  • Task level technology
  • Work redesign

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