Modeling and monitoring of E-commerce workflows

Yu Yue Du, Chang Jun Jiang, Meng Chu Zhou, You Fu

Research output: Contribution to journalArticlepeer-review

47 Scopus citations


Electronic commerce (E-commerce) is an important Internet application that is significantly changing the way of commercial transaction. Due to the complexity of E-commerce systems and lack of well-designed formal models, providing a suitable method for their modeling and monitoring turns out to be a challenging job. This paper introduces labeled workflow nets (LWN) and their semantics on the basis of labeled Petri nets. Then an inter-organizational labeled workflow net (ILWN) - which can graphically model the dynamic behavior of the systems - is presented. Furthermore, the nonblocking property of ILWNs is defined to achieve a common goal of E-commerce participants. This nonblocking property helps to analyze the soundness of ILWNs and the undeniable property of interactive actions. The proposed framework for E-commerce workflows (ECW) can record a history of interactive events and monitor the execution of interactive activities to achieve a common goal. Therefore, it can elegantly model the execution of interorganizational workflows and analyze the accountability of cooperative activities. The main contribution of the paper is to present a new formal mechanism - ILWN. It can efficiently support the modeling and monitoring of ECWs. Finally, this paper illustrates how to use the proposed method by modeling and analyzing a Customer-Producer-Supplier example.

Original languageEnglish (US)
Pages (from-to)995-1006
Number of pages12
JournalInformation sciences
Issue number7
StatePublished - Mar 15 2009

All Science Journal Classification (ASJC) codes

  • Software
  • Control and Systems Engineering
  • Theoretical Computer Science
  • Computer Science Applications
  • Information Systems and Management
  • Artificial Intelligence


  • Electronic commerce workflow
  • Labeled workflow net
  • Modeling
  • Monitoring
  • Soundness


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