Policy development and new immigrant communities: A case study of citizen input in defining transit problems

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Abstract

This case study explores an attempt to get input from people with limited English proficiency in a state department of transportation project to improve their transit access. Adding community voices to expert discourse can increase an agency's ability to respond effectively in a technical field. The article yields insights into the benefits of using deliberative groups rather than questionnaires as a technique for involving citizens in problem definition.

Original languageEnglish (US)
Pages (from-to)614-623
Number of pages10
JournalPublic Administration Review
Volume65
Issue number5
DOIs
StatePublished - Jan 1 2005

All Science Journal Classification (ASJC) codes

  • Sociology and Political Science
  • Public Administration
  • Marketing

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