Abstract
This case study explores an attempt to get input from people with limited English proficiency in a state department of transportation project to improve their transit access. Adding community voices to expert discourse can increase an agency's ability to respond effectively in a technical field. The article yields insights into the benefits of using deliberative groups rather than questionnaires as a technique for involving citizens in problem definition.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 614-623 |
| Number of pages | 10 |
| Journal | Public Administration Review |
| Volume | 65 |
| Issue number | 5 |
| DOIs | |
| State | Published - 2005 |
All Science Journal Classification (ASJC) codes
- Sociology and Political Science
- Public Administration
- Marketing
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