Post-merger technology integration: Influential organizational and information systems factors

Gianilda A. Morsell, Fadi P. Deek, Alok Chakrabarti

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

This research investigates the role that four organizational and six information system factors, managed by leadership teams, play in predicting the success of post-merger information systems (IS) integration between two companies. Data were gathered using a self-administered, mail and online survey instrument from senior IS executives at firms that have experienced a U.S. public merger greater than $25 million between 2004 and 2007. The results support the research hypotheses that quality of merger planning, quality of communication of merger activities to IS, quality of IS integration planning, degree of end-user involvement in IS integration activities, and quality of technical support to users during the IS integration each have a significant influence on post-merger IS integration success. In addition, based on a supplemental path model analysis, four additional hypotheses are indirectly supported. Although constrained by some limitations, this research contributes to the body of knowledge that identifies sources of IS integration performance, thus further explaining sources of overall merger performance.

Original languageEnglish (US)
Title of host publication15th Americas Conference on Information Systems 2009, AMCIS 2009
Pages3535-3544
Number of pages10
StatePublished - Dec 1 2009
Event15th Americas Conference on Information Systems 2009, AMCIS 2009 - San Francisco, CA, United States
Duration: Aug 6 2009Aug 9 2009

Publication series

Name15th Americas Conference on Information Systems 2009, AMCIS 2009
Volume5

Other

Other15th Americas Conference on Information Systems 2009, AMCIS 2009
CountryUnited States
CitySan Francisco, CA
Period8/6/098/9/09

All Science Journal Classification (ASJC) codes

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Keywords

  • IS integration
  • Information systems factors
  • Mergers
  • Organizational factors

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