TY - GEN
T1 - Restoring Human Authenticity in AI-Mediated Communication
AU - Amy Seo, Jiyeon
AU - Cho, Hyungjun
AU - Yamashita, Naomi
AU - Seo, Woosuk
AU - Gao, Ge
AU - Gerber, Elizabeth
AU - Wulf, Volker
AU - Bjørn, Pernille
AU - Wohn, Donghee Yvette
N1 - Publisher Copyright:
© 2026 Copyright held by the owner/author(s).
PY - 2026/4/13
Y1 - 2026/4/13
N2 - People now connect, collaborate, and maintain relationships through technologies far more complex than early computer-mediated communication (CMC). Beyond text, audio, and video, today's tools include social robots, tangible interfaces, and virtual reality, all of which actively shape routines and relationships. The rapid rise of AI further changes the picture: it now edits, augments, and even generates messages, transforming how people express intentions and emotions. These capabilities promise assistive gains but also raise concerns about authenticity, over-automation, and interaction quality. This workshop invites interdisciplinary researchers and practitioners to explore the opportunities and challenges of integrating AI into communication technologies. We view communication as a layered social practice involving the negotiation of presence and connectedness, attention to partners and contexts, and self-presentation while attuning to others' emotions. Our goals are to: (1) co-develop design agendas grounded in these practices, (2) identify recurring opportunities and risks of AI integration, and (3) propose sustainable directions that respect autonomy, authenticity, and social well-being. Participants will share experiences and uncover design opportunities through short talks and interactive sessions. Together, we aim to deepen understanding of CMC in the age of AI and reimagine technologies that foster meaningful interaction.
AB - People now connect, collaborate, and maintain relationships through technologies far more complex than early computer-mediated communication (CMC). Beyond text, audio, and video, today's tools include social robots, tangible interfaces, and virtual reality, all of which actively shape routines and relationships. The rapid rise of AI further changes the picture: it now edits, augments, and even generates messages, transforming how people express intentions and emotions. These capabilities promise assistive gains but also raise concerns about authenticity, over-automation, and interaction quality. This workshop invites interdisciplinary researchers and practitioners to explore the opportunities and challenges of integrating AI into communication technologies. We view communication as a layered social practice involving the negotiation of presence and connectedness, attention to partners and contexts, and self-presentation while attuning to others' emotions. Our goals are to: (1) co-develop design agendas grounded in these practices, (2) identify recurring opportunities and risks of AI integration, and (3) propose sustainable directions that respect autonomy, authenticity, and social well-being. Participants will share experiences and uncover design opportunities through short talks and interactive sessions. Together, we aim to deepen understanding of CMC in the age of AI and reimagine technologies that foster meaningful interaction.
KW - AI-mediated Communication (AI-MC)
KW - communication
KW - computer-mediated communication (CMC)
KW - computer-supported cooperative work (CSCW)
KW - social interaction
UR - https://www.scopus.com/pages/publications/105038082677
UR - https://www.scopus.com/pages/publications/105038082677#tab=citedBy
U2 - 10.1145/3772363.3778752
DO - 10.1145/3772363.3778752
M3 - Conference contribution
AN - SCOPUS:105038082677
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI 2026 - Extended Abtracts of the 2026 CHI Conference on Human Factors in Computing Systems
A2 - Oliver, Nuria
A2 - Shamma, David A.
A2 - Candello, Heloisa
A2 - Cesar, Pablo
A2 - Lopes, Pedro
A2 - Artizzu, Valentino
A2 - Draxler, Fiona
A2 - Lopez, Gustavo
A2 - Reinschluessel, Anke V.
A2 - Tong, Xin
A2 - Toups Dugas, Phoebe O.
PB - Association for Computing Machinery
T2 - Extended Abtracts of the 2026 CHI Conference on Human Factors in Computing Systems, CHI 2026
Y2 - 13 April 2026 through 17 April 2026
ER -