Support Collaboration with Roles

Haibin Zhu, Mengchu Zhou, Ming Hou

Research output: Chapter in Book/Report/Conference proceedingChapter

4 Scopus citations


This chapter determines the requirements for roles by examining collaboration in a group. Roles are fundamental tools to support collaboration activities. It considers "collaboration" as a generalized concept. The chapter denotes collaboration in the following categories: among people, that is, natural collaboration; among people through systems, that is, computer-supported cooperative work (CSCW); among people and systems, that is, human-computer interaction (HCI); among systems, that is, distributed and collaborative systems. Roles can be made to facilitate an organizational structure, provide orderly system behavior, and consolidate system security for both human and non-human entities that collaborate and coordinate their activities with or within systems. Because the roles have inherent advantages to facilitate collaboration, a role-based collaboration (RBC) methodology was proposed. The E-CARGO model is an abstract structure based on roles for a group of people and agents involved in collaboration or team work.

Original languageEnglish (US)
Title of host publicationContemporary Issues in Systems Science and Engineering
PublisherWiley-IEEE Press
Number of pages24
ISBN (Electronic)9781119036821
ISBN (Print)9781118271865
StatePublished - Apr 7 2015

All Science Journal Classification (ASJC) codes

  • General Engineering


  • Collaborative system
  • Computer-supported cooperative work
  • Distributed system
  • E-CARGO model
  • Human entity
  • Human-computer interaction
  • Natural collaboration
  • Non-human entity
  • Role
  • Role-based collaboration methodology


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