TY - GEN
T1 - The impact of task structure and negotiation sequence on distributed requirements negotiation activity, conflict, and satisfaction
AU - Van De Walle, Bartel
AU - Campbell, Catherine
AU - Deek, Fadi P.
PY - 2007
Y1 - 2007
N2 - This paper reports the findings of an experimental study of web-based negotiations among a group of distributed stakeholders involved in the design of a complex information system. Using a web-based communication system, the stakeholders had to reach agreement on a common set of software requirements taking into account their individual preferences as well as overall constraints of available time and budget. To support such complex negotiations, the objective of our study was to analyze the impact of providing structured task and explicit negotiation sequence support to the negotiating group with respect to their activity, conflict and satisfaction. Our results show that groups following a structured task are more active than groups lacking such structure. However, the absence of negotiation sequence and structured task support leads to greater satisfaction.
AB - This paper reports the findings of an experimental study of web-based negotiations among a group of distributed stakeholders involved in the design of a complex information system. Using a web-based communication system, the stakeholders had to reach agreement on a common set of software requirements taking into account their individual preferences as well as overall constraints of available time and budget. To support such complex negotiations, the objective of our study was to analyze the impact of providing structured task and explicit negotiation sequence support to the negotiating group with respect to their activity, conflict and satisfaction. Our results show that groups following a structured task are more active than groups lacking such structure. However, the absence of negotiation sequence and structured task support leads to greater satisfaction.
KW - Distributed group support systems
KW - Distributed negotiation
KW - Group work
KW - Negotiation process support
KW - Software requirements
UR - http://www.scopus.com/inward/record.url?scp=38149111868&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=38149111868&partnerID=8YFLogxK
U2 - 10.1007/978-3-540-72988-4_27
DO - 10.1007/978-3-540-72988-4_27
M3 - Conference contribution
AN - SCOPUS:38149111868
SN - 9783540729877
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 381
EP - 394
BT - Advanced Information Systems Engineering - 19th International Conference, CAiSE 2007, Proceedings
PB - Springer Verlag
T2 - 19th International Conference on Advanced Information Systems Engineering, CAiSE 2007
Y2 - 11 June 2007 through 15 June 2007
ER -