The (Un)Enjoyable User Experience of Online Dating Systems

Doug Zytko; Sukeshini Grandhi; Quentin Jones

doi:10.1007/978-3-319-68213-6_5

The (Un)Enjoyable User Experience of Online Dating Systems

Doug Zytko
, Sukeshini Grandhi
, Quentin Jones

Informatics

Research output: Chapter in Book/Report/Conference proceeding › Chapter

8 Scopus citations

Abstract

Online dating systems are used by millions of people around the world to pursue love, sex, friendship, and other goals. Several product features of online dating systems contribute to a seemingly enjoyable and rewarding user experience. For example, the “swiping” mechanism commonly found in many of today’s mobile dating apps has been likened to a game (Purvis in Why using Tinder is so satisfying. The Washington Post, 2017). Users swipe right to “like” profiles that they find attractive, and swipe left to reject the others. Receiving a match in these apps (i.e. discovering that an attractive user reciprocated a “like”) can be an exciting and addictive experience, not unlike winning a trivial amount of cash on a casino’s slot machine. Let’s pull the lever just one more time, let’s view just one more profile.

Original language	English (US)
Title of host publication	Human - Computer Interaction Series
Publisher	Springer International Publishing
Pages	61-75
Number of pages	15
DOIs	https://doi.org/10.1007/978-3-319-68213-6_5
State	Published - 2018

Publication series

Name	Human - Computer Interaction Series
Volume	Part F10850
ISSN (Print)	1571-5035
ISSN (Electronic)	2524-4477

All Science Journal Classification (ASJC) codes

Human-Computer Interaction

Access to Document

10.1007/978-3-319-68213-6_5

Cite this

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The (Un)Enjoyable User Experience of Online Dating Systems

Abstract

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All Science Journal Classification (ASJC) codes

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