Understanding collective reflection in crowdsourcing for innovation: A semantic network approach

Yao Sun, Ann Majchrzak, Arvind Malhotra

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Empowered by the wisdom of crowds, innovation nowadays is increasingly relying on diverse individuals' knowledge collaboration. Research on crowdsourcing and open innovation has demonstrated that through deliberate understanding and reflective thinking, members of the online crowd collectively manage their knowledge to generate innovative ideas. However, the semantic patterns of how online crowd's collective reflection ultimately leads up to innovation remains unclear. Employing semantic network approach, this study analyzed a total of 1,116 posts contributed by online crowds responding to two organization-sponsored crowdsourcing open innovation challenges. Findings show that the semantic patterns of online crowds' knowledge collaboration evolve from one phase to another in accordance with crowd members' collective reflection on their diverse knowledge. Theoretical and practical implications are discussed.

Original languageEnglish (US)
Title of host publicationProceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages5151-5161
Number of pages11
ISBN (Electronic)9780998133140
StatePublished - 2021
Externally publishedYes
Event54th Annual Hawaii International Conference on System Sciences, HICSS 2021 - Virtual, Online
Duration: Jan 4 2021Jan 8 2021

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference54th Annual Hawaii International Conference on System Sciences, HICSS 2021
CityVirtual, Online
Period1/4/211/8/21

All Science Journal Classification (ASJC) codes

  • General Engineering

Fingerprint

Dive into the research topics of 'Understanding collective reflection in crowdsourcing for innovation: A semantic network approach'. Together they form a unique fingerprint.

Cite this