Understanding perceived social support through communication time, frequency, and media multiplexity

Donghee Yvette Wohn; Wei Peng

doi:10.1145/2702613.2732866

Understanding perceived social support through communication time, frequency, and media multiplexity

Donghee Yvette Wohn, Wei Peng

Informatics

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

9 Scopus citations

Abstract

We asked people (N=476) about their perceived social support from three groups of friends based on how they communicate with them: those whom they communicate only face to face, only through technology, or both. We found that communication time, frequency, and the number of channels they use to communicate (multiplexity) were related to their perceived social support from each of those groups. Applications with voice (Skype, telephone) were significantly related to emotional support.

Original language	English (US)
Title of host publication	CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Crossings
Publisher	Association for Computing Machinery
Pages	1911-1916
Number of pages	6
ISBN (Electronic)	9781450331463
DOIs	https://doi.org/10.1145/2702613.2732866
State	Published - Apr 18 2015
Event	33rd Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2015 - Seoul, Korea, Republic of Duration: Apr 18 2015 → Apr 23 2015

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings
Volume	18

Other

Other	33rd Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2015
Country/Territory	Korea, Republic of
City	Seoul
Period	4/18/15 → 4/23/15

All Science Journal Classification (ASJC) codes

Software
Human-Computer Interaction
Computer Graphics and Computer-Aided Design

Keywords

Computer-mediated communication
Friendship
Media multiplexity
Modality
Social support

Access to Document

10.1145/2702613.2732866

Cite this

Wohn, D. Y., & Peng, W. (2015). Understanding perceived social support through communication time, frequency, and media multiplexity. In CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings (pp. 1911-1916). (Conference on Human Factors in Computing Systems - Proceedings; Vol. 18). Association for Computing Machinery. https://doi.org/10.1145/2702613.2732866

Wohn, Donghee Yvette ; Peng, Wei. / Understanding perceived social support through communication time, frequency, and media multiplexity. CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery, 2015. pp. 1911-1916 (Conference on Human Factors in Computing Systems - Proceedings).

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title = "Understanding perceived social support through communication time, frequency, and media multiplexity",

abstract = "We asked people (N=476) about their perceived social support from three groups of friends based on how they communicate with them: those whom they communicate only face to face, only through technology, or both. We found that communication time, frequency, and the number of channels they use to communicate (multiplexity) were related to their perceived social support from each of those groups. Applications with voice (Skype, telephone) were significantly related to emotional support.",

keywords = "Computer-mediated communication, Friendship, Media multiplexity, Modality, Social support",

author = "Wohn, {Donghee Yvette} and Wei Peng",

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doi = "10.1145/2702613.2732866",

language = "English (US)",

series = "Conference on Human Factors in Computing Systems - Proceedings",

publisher = "Association for Computing Machinery",

pages = "1911--1916",

booktitle = "CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems",

note = "33rd Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2015 ; Conference date: 18-04-2015 Through 23-04-2015",

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Wohn, DY & Peng, W 2015, Understanding perceived social support through communication time, frequency, and media multiplexity. in CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Conference on Human Factors in Computing Systems - Proceedings, vol. 18, Association for Computing Machinery, pp. 1911-1916, 33rd Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2015, Seoul, Korea, Republic of, 4/18/15. https://doi.org/10.1145/2702613.2732866

Understanding perceived social support through communication time, frequency, and media multiplexity. / Wohn, Donghee Yvette; Peng, Wei.
CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery, 2015. p. 1911-1916 (Conference on Human Factors in Computing Systems - Proceedings; Vol. 18).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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N2 - We asked people (N=476) about their perceived social support from three groups of friends based on how they communicate with them: those whom they communicate only face to face, only through technology, or both. We found that communication time, frequency, and the number of channels they use to communicate (multiplexity) were related to their perceived social support from each of those groups. Applications with voice (Skype, telephone) were significantly related to emotional support.

AB - We asked people (N=476) about their perceived social support from three groups of friends based on how they communicate with them: those whom they communicate only face to face, only through technology, or both. We found that communication time, frequency, and the number of channels they use to communicate (multiplexity) were related to their perceived social support from each of those groups. Applications with voice (Skype, telephone) were significantly related to emotional support.

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Wohn DY, Peng W. Understanding perceived social support through communication time, frequency, and media multiplexity. In CHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems: Crossings. Association for Computing Machinery. 2015. p. 1911-1916. (Conference on Human Factors in Computing Systems - Proceedings). doi: 10.1145/2702613.2732866

Understanding perceived social support through communication time, frequency, and media multiplexity

Abstract

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All Science Journal Classification (ASJC) codes

Keywords

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