Understanding perceived social support through communication time, frequency, and media multiplexity

Research output: Chapter in Book/Report/Conference proceedingConference contribution

9 Scopus citations

Abstract

We asked people (N=476) about their perceived social support from three groups of friends based on how they communicate with them: those whom they communicate only face to face, only through technology, or both. We found that communication time, frequency, and the number of channels they use to communicate (multiplexity) were related to their perceived social support from each of those groups. Applications with voice (Skype, telephone) were significantly related to emotional support.

Original languageEnglish (US)
Title of host publicationCHI 2015 - Extended Abstracts Publication of the 33rd Annual CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationCrossings
PublisherAssociation for Computing Machinery
Pages1911-1916
Number of pages6
ISBN (Electronic)9781450331463
DOIs
StatePublished - Apr 18 2015
Event33rd Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2015 - Seoul, Korea, Republic of
Duration: Apr 18 2015Apr 23 2015

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume18

Other

Other33rd Annual CHI Conference on Human Factors in Computing Systems, CHI EA 2015
CountryKorea, Republic of
CitySeoul
Period4/18/154/23/15

All Science Journal Classification (ASJC) codes

  • Software
  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design

Keywords

  • Computer-mediated communication
  • Friendship
  • Media multiplexity
  • Modality
  • Social support

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