Voids in the current CRM literature: Academic literature review and classification (2000-2005)

  • Kristel Paulissen
  • , Koen Milis
  • , Malaika Brengman
  • , Jerry Fjermestad
  • , Nicholas C. Romano

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

37 Scopus citations

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Computer Science

Engineering

Economics, Econometrics and Finance