What are efective strategies of handling harassment on twitch? Users' perspectives

Research output: Chapter in Book/Report/Conference proceedingConference contribution

29 Scopus citations

Abstract

Harassment is an issue in online communities with the live streaming platform Twitch being no exception. In this study, we surveyed 375 Twitch users in person at TwitchCon, asking them about who should be responsible for deciding what should be allowed and what strategies they perceived to be efective in handling harassment. We found that users thought that streamers should be most responsible for enforcing rules and that either blocking bad actors, ignoring them, or trying to educate them were the most efective strategies.

Original languageEnglish (US)
Title of host publicationCSCW 2019 Companion - Conference Companion Publication of the 2019 Computer Supported Cooperative Work and Social Computing
PublisherAssociation for Computing Machinery
Pages166-170
Number of pages5
ISBN (Electronic)9781450366922
DOIs
StatePublished - Nov 9 2019
Event22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019 - Austin, United States
Duration: Nov 9 2019Nov 13 2019

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2019
Country/TerritoryUnited States
CityAustin
Period11/9/1911/13/19

All Science Journal Classification (ASJC) codes

  • Software
  • Computer Networks and Communications
  • Human-Computer Interaction

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